Redefining Virtual Care
Have questions or want to schedule a demo? Schedule a meeting, or call us at (515) 661-6359.
Increase Operational Efficiencies
Enhance Patient Engagement & Education
Improve Patient & Adherence Outcomes
A Multiple Sclerosis Patient Journey
with
Click on each step for more details.
SmartStory Specialty Pharmacy Toolbox
Welcome/onboarding
Specialty program info and medication dosing reminders via text, SmartPage, or videos.
Portal promote
Access patient portals and virtual visits with easy info and click-to-connect options.
HIPAA authorization
Text, email, or voice messages let patients assign caregivers to receive information.
Opt-in support
Mobile number cleanup, opt-in messaging via text, email, or text to voice.
vCard connection
vCard downloads identify specialty pharmacy calls on patient or caregiver phones.
Script conversion
Keyword text to fill out digital form to convert script to specialty pharmacy.
Educational materials
Mobile or video materials on disease states, medications, resources, and patient stories.
On demand messages
On-demand messaging portal for specialty pharmacy clinicians to connect with patients.
Patient pharmacist chat
Chat, video, and group chat initiated by patients, caregivers, or clinicians.
Appointment reminders
Appointment scheduling and appointment reminders to virtual visits and assessments.
Refill assessments
Digital assessments before first fill and for missed refills to ensure adherence.
Adherence evaluation
Digital assessments identify adherence barriers like cost, side effects, & forgetfulness.
Adherence support
Support through medication dose reminders, patient assessments, side effect tips.
Pharma programs
Pharma programs support education, financial aid, and nurse support for therapies.